Terms of usage

SmartApe.ru leaves the right to suspend or decline services without prior notice in the following cases:

  • Upon detection of DDoS, inclined put down customer’s network hardware, should the contractor not be able to stop it;
  • If the services may create a thread to the health and safety of the government, or other people;
  • Action or inaction of the customer which may lead to malfunction of the hardware/software of the contractor or 3rd parties;
  • Customer’s actions are aimed at disrupting the normal functioning of internet elements;
  • Customer performs other actions or placing materials that are expressly banned, but containing any composition of an administrative or criminal offense, or violate the rights and legitimate interests of 3rd parties, as well as the current legislation of the Russian Federation.

It is sole responsibility of the customer to perform regular data backup, located on the contractor’s resources, however upon request in the support can be provided with a free of charge 3 day backing up service. Backing up does not work and stops should the following parameters be exceeded:

  • Total volume of customer’s data located on the contractor’s resources exceed 20Gb;
  • Number of customer’s files, located on the contractor’s resources exceed 100 000.
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